General Discussion

Received in the post today... Norbert Dentressangle newsletter, courtesy of my details being made available by CILT.  From time to time other similar logistics related things drop on my door mat (and enclosed with Focus).  None of it is of any interest because I'm a transport planner not a logistician.  Not only that it is a complete waste of paper since it goes straight into the recycling.

Two questions... I haven't seen anywhere where members can opt out of direct mailing (I'd quite like to) - is this possible?  Second is, if members do wish to receive direct mail can they at least select preferences so it stands a chance of being relevant?

In answer to your questions, yes members can opt out of direct mailings, within the My Membership section of the web site please select My Mailings and you can select what you would like to receive by post and email, or alternatively members can contact the Membership Services Department who can do this on your behalf.  In the meantime I will remove third party mailings from your selections.

We are aware that our communication to members needs to be more personalised to their own needs, we hope that the introduction of Professional Sectors and Forums will in some way help but we are also in the process of selecting a new CRM system which will make of world of difference in the relevance of information sent to members.

Also please be assured that members details are never supplied to outside companies, if a company purchases a mailing list, this is always sent to a third party mailing house so data protection is not compromised.

 If you or any other members have any further questions relating to this matter please do not hesitate to contact me.

Janet Eady
Head of Membership, Events and Regions
Tel: 01536 740115
Email: janet.eady@ciltuk.org.uk